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Step-by-step guide

  1. Access your Mailbox settings from the Email Settings menu. Tap on the 'Three Bars' icon and 'Cog' icon afterwards.

  2. Tap on your account to access the sync settings

  3. Tap on 'Email Sync Period'

  4. Under 'Email Sync Period', change the period date from  '3 Days' to 'All time'

  5. Once these steps are completed, tap on return until you are back in your Mailbox. It might take a few minutes for your inbox to finish synchronizing.